At ZennPrep, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered interview preparation platform.
1. Information We Collect
Information You Provide
- Account information (name, email address, password)
- Resume data (uploaded PDFs or DOCX files)
- Job descriptions you paste or enter
- Voice recordings during practice sessions
- Interview responses and session transcripts
- Payment information (processed securely through third-party providers)
Information Automatically Collected
- Usage data (session duration, features used, performance metrics)
- Device information (browser type, operating system)
- IP address and general location data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Provide and improve our interview preparation services
- Generate personalized interview questions based on your resume and job descriptions
- Create AI-powered feedback and coaching recommendations
- Process payments and manage subscriptions
- Communicate with you about your account and our services
- Analyze usage patterns to enhance user experience
- Ensure platform security and prevent fraud
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our platform (e.g., Clerk for authentication, OpenAI for AI services, payment processors)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication through Clerk
- Regular security audits and updates
- Limited access to personal information by authorized personnel only
- Secure storage of resume data in your browser's local storage
5. Your Data Rights
You have the right to:
- Access: Request a copy of your personal information
- Update: Correct or update your information
- Delete: Request deletion of your account and associated data
- Export: Receive your data in a portable format
- Restrict: Limit how we use your information
- Object: Opt-out of certain data processing activities
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account information: Until you delete your account
- Session data: 90 days after the session
- Resume data: Stored locally in your browser until you delete it
- Voice recordings: Not stored after session completion
- Payment records: As required by financial regulations
7. Third-Party Services
Our platform integrates with the following third-party services:
- Clerk: Authentication and user management
- OpenAI: AI-powered interview questions and voice interactions
- Vercel: Hosting and infrastructure
- Payment Processors: Secure payment handling
Each of these services has its own privacy policy. We encourage you to review their policies to understand how they handle your information.
8. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and preferences
- Analyze platform usage and performance
- Provide personalized experiences
You can control cookies through your browser settings, but some features may not function properly without them.
9. Children's Privacy
ZennPrep is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child under 18, we will promptly delete it.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect
- The right to delete personal information
- The right to opt-out of the sale of personal information (we do not sell your information)
- The right to non-discrimination for exercising privacy rights
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of ZennPrep after changes indicates your acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
14. Consent
By using ZennPrep, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.
